Vision and Values
Our work philosophy
Take care of our clients and offer them the best service at all times.
Our clients are the most appreciated asset at rmmcia, this is why we put our energy in bringing them our support and a service we can be proud of, having always minded their point of view. We do put at your disposal a high quality pre-sales and post-sales service.
How can we help you? Whether to get information in the selection of our products, about their engineering and technical assistance, or regarding sales and where to find a distributor, we will solve any doubts and we will listen to any suggestions.
Newsletter and blog
We do put at your disposal a high quality pre-sales and post-sales service. Through our regular communications thanks to our Newsletters and the blog, we share all our knowledge, technical information of interest and news. All these supports turn our website into a great tool for transmitting our know-how and providing an excellent user experience.
Our company vision keeps in mind development of the export markets
It is a strategic point that rmmcia has been working on for the last decades and that will potentiate in the future. Nowadays, Rafael Márquez Moro y Cía., S.A. is suppling products to clients in more than 25 countries around the world.
Our company values
rmmcia has acquired a great recognition and prestige, with a very noticeable values that represent us and that we want to strengthen in the coming years, and are:
We bet on a meticulous care of the raw material, the brass bar, which follows the highest quality standards.
Because customers are the most important thing for us, we offer them flexibility and solutions to their needs.
One of our values is knowledge transmission, trying to explain our products in a very didactical way and with the maximum of information about them.
In order to offer the highest quality of service to our clients, continuous training of our human team is essential.
CST is part also of your philosophy. We have always participated in a proximity sphere in several social projects.
At rmmcia we are worried about sustainability of our planet, and we know we somehow contribute by manufacturing products in a totally recyclable material.
Corporate social responsibility
We have always participated in a proximity sphere in several social projects, at this moment we are proud to be collaborators at Casal dels Infants, an entity which main purpose is promote equal opportunities to less favoured child and youngsters within our community.
Sustainability of our planet
Globally speaking, at rmmcia we are worried about sustainability of our planet, and we know we somehow contribute by manufacturing products in a totally recyclable material, because brass is a metal alloy that can be reused.